Security & Privacy Policy

Your Acceptance To These Terms:
By using our website, you hereby consent to our privacy policy and agree to its terms.This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. It shall be deemed consent as and when you access the website/portal.

Shokhin is concerned about the privacy of data and information of users (including seller or buyer, whether registered or not).The personal information/data provided to us by you during the course of usages of Shokhin.com.bd will be treated as strictly confidential and in accordance with the privacy Notice and applicable laws and regulations.If you have any problem or objection to our information being transferred to us or used please do not use the website.

Information about Customers : 

We collect your information in order to provide and continually improve our services.

Here are the types of information we collect

 

Information you give us;

Automatic Information – We collect and store certain types of information about your use of Shokhin Services, including information about your interaction with content and services available through Shokhin Services/website.

Information from other sources such as updated delivery, updated address or other information as necessary to improve our quality of service/website.

Purpose of Information-

Shokhin uses the information of customers for the below-mentioned purposes. So that we can improve the services to our customers;-

Purchase and delivery of products : 

We use your personal information to fulfill your orders and to deliver products at your doorsteps,  payments processing, track orders and to communicate with you about promotional and product offers from time to time.

Provide troubleshoot and improve Shokhin Services

We use the information to provide functionality, troubleshoot the errors, and improve the performance usability and effectiveness of Shokhin services.

Comply with a legal obligation : 

We use your personal information to verify you and comply with the laws as applicable.

Security of Information :

 We design our system with your security and privacy in mind- We take and implement security measures related to security for your personal data provided by you and we take reasonable technical, best practice, and organizational measures to protect the personal information we have received. these measures include monitoring, technical, tracking of data step by step, protection of data from misuse, unauthorized access, and  loss of data

Take steps further to ensure protect your privacy and data by following means-

Be sure to sign off when finished your search or purchase etc.

Do not discuss your User ID and Password with anyone.

Make your password with a mixture of Alphabets, Special characters and Numeric symbols. So it can be hard to guess or breach by some authorized person.

Information that can be accessed by the customer

You can access to your information, including your name, address, Payment option, product details, seller details, customer profile details, payment history, purchase history etc. in your account section of the website.

Certain events exempt us : 

Shokhin will not be liable for any loss, damage or misuse attributable to a Force Majeure Event.

Shokhin responds to a